We are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What personal information we collect

We may collect the following types of personal information:

• Name
• Email address
• Phone number
• Postal address
• IP address and browser details
• Payment or billing information (if applicable)
• Other information you voluntarily provide

2. How we collect your information

We collect personal information when you:

• Contact us via our website or email
• Subscribe to our mailing list or newsletter
• Make a purchase or booking
• Fill out a form
• Use our website (via cookies or analytics tools)

3. Why we collect your information

We use your personal information to:

• Provide our products and services
• Respond to enquiries and support requests
• Send marketing communications (you can opt out at any time)
• Improve our website and customer experience
• Comply with legal obligations

4. Disclosure of personal information

We may share your information with:

• Service providers (e.g. hosting, payment processors, marketing tools)
• Professional advisors (e.g. accountants, lawyers)
• Regulators or law enforcement if legally required

We will never sell your personal information.

5. Storage and security

We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. This includes secure servers, encryption, and access controls. If your personal information is no longer needed, we will take reasonable steps to destroy or de-identify it.

6. Overseas disclosure

Some of our third-party service providers may store or process data outside of Australia (e.g. the United States or EU). We ensure they comply with relevant privacy laws and maintain appropriate security standards.

7. Cookies and analytics

Our website may use cookies and analytics tools (e.g. Google Analytics) to track usage data and improve performance. You can manage or disable cookies through your browser settings.

8. Policy updates

We may update this policy periodically. Any changes will be posted on this page.